Here are some frequently asked questions from our guests when visiting the park. If we don't answer your question here, please ask one of our staff, visit the Ticket Office, or call 800-526-5740. We'll be glad to answer your question and help you have an enjoyable day here at Tweetsie Railroad.
Hours vary depending on the weather and time of year. Click here to view a full calendar.
Chaperone Requirements: All guests 15 or under in age must be accompanied by a responsible adult chaperone who is 21 years or older. The chaperone must remain in the park during the entire visit and be available by phone to each person in the party.
Chaperone-to-Guest Ratio: For every 10 guests age 15 or under, there must be at least one chaperone that remains in the park during the entire visit and be available by phone to each person in the party.
Identification: Chaperones may be asked to present a government-issued ID upon entry into the park. Photos of IDs will not be accepted.
Most rides have height and size restrictions; please click here to read the advisories for each ride. Some may close temporarily during inclement weather (thunderstorms, for example) or for required maintenance.
Smoking, including vaping and e-cigarettes, is permitted only in the designated smoking areas located throughout the park.
Guest Relations is located at the Ticket Office.
Pets are allowed inside the park and must remain on a leash and attended at all times. Pets are not allowed on the train, on rides, in the Deer Park Zoo, or on the chair lift. Have a member of your party look after your pet while you ride the train and other rides. Pets are also prohibited in food service areas unless they are Service Animals as defined by the Americans with Disabilities Act (ADA).
See the Ticket Office for a same-day pass. If you enter the park after 3 p.m., you can use your ticket the next day at no additional charge. Keep your ticket stubs and present them at the Ticket Office (Not valid for the Ghost Train® or Tweetsie Christmas® -- restrictions apply during Day Out With ThomasTM).
Nursing mothers may use a private room at the First Aid Station in the Depot building on Main Street. Diaper changing facilities are located in all restrooms except at the ticket office. Change infants at these locations only.
First Aid is located in the Depot building on Main Street.
Strollers and wheelchairs are available for rent at First Aid on Main Street. The rental fee is $10 per day.
Lost & Found is located in the First Aid Station at the Depot building on Main Street. You can stop by during park operating hours, call 800-526-5740 ext. 121, or email: [email protected].
A mail drop station and stamps are available at the General Store.
Alcoholic beverages are not permitted on Tweetsie Railroad property.
Guests are not permitted to bring firearms or ammunition into the park.
Drones, skateboards, hoverboards, remote control toys, scooters, inline skates, shoes with built-in wheels, and other recreational transportation devices cannot be used in the park.
All guests must wear attire suitable for a family park. Shoes and shirts must be worn at all times. Profanity, distasteful or suggestive material on clothing is prohibited. We reserve the right to refuse admission to anyone not properly attired.
American Express, MasterCard, Visa, and Discover are accepted at the Ticket Office, retail shops, and food outlets. ATMs are located in the General Store, Arcade, and Miners Diner. Personal checks are not accepted.
Photography for personal use is encouraged. Written permission is required for publication of photographs, videos, or recording of any kind for commercial purposes, or to illustrate or sell a service or product. It is prohibited to launch, land, or operate any unmanned aircraft (drones) on Tweetsie Railroad property (this includes the parking lot).
If it rains, you may want to visit indoor attractions such as shows in the Tweetsie Palace or Miners Mountian Theater, or games in the Arcade. Rain ponchos are available at retail shops. If rides are shut down for the remainder of the day due to rain or thunderstorms, see the Ticket Office for a rain check to return another day during the current season. Rain checks are not valid for Day Out With ThomasTM, Ghost Train®, or Tweetsie Christmas® events.
WiFi is available throughout the park.